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FAQs

Find answers to frequently asked questions about Community Connector.

How to Sign Up?

To sign up for Community Connector, you must first have your community's Passkey. With the Passkey, simply visit the sign up page and add the relevant information.  Once you've signed up, you update your profile to determine what the rest of the community can see about you.

What's a Passkey

When a community organization registers wtih Carpool Connector, they create a unique Passkey and share that Passkey with their own community members.  This ensures that only members of that community can create entries and access the application for that community.

Where do I get a Passkey?

When an Organization signs up for Community Connector, they create a unique Passkey that allows their members to create directory and map entries. This is often a school administrator, a member of the Parent Organization that supports the community, or a similar member of an organization.

Still stuck? Contact us and we'll point you in the right direction!

Can I make an account without a Passkey?

While you can make an account with Community Connector, you will not be able to join a community. Users can only add an entry into the community with the unique Passkey provided by account administrator.

Is it safe?

Yes, Community Connector uses industry standard encryption for users and organizations. Users of each community choose what information, including location, they would like to share within their community. Community Connector serves as an online community directory and, like a physical directory, cannot control what users within a community do with that information.

How much does it cost?

Community Connector is free for users.

Organizations looking to register can see pricing here: Community Connector Pricing

Can I join multiple communities?

Yes, you can join multiple communities on Community Connector. Whether you're a member of multiple schools, sports teams, or clubs, our platform allows you to connect with different communities and explore carpooling options within each one.

Still have questions?

Contact us for further assistance.

Join Our Carpooling Community Today

Connect with fellow community members for convenient and eco-friendly commuting.